- Microsoft Dynamics 365 ecosystem offers AI-powered tools to address challenges in the evolving work landscape
- Generative AI usage has doubled in the last six months globally
- Microsoft’s Contact Center solution enhances customer engagement channels with generative AI
- Redi personal assistant by Virgin Money, powered by Dynamics 365, handles over a million interactions
- Organizations benefit from AI-powered tools in operational areas like supply chain management and field service
- City Facilities Management improved daily processes with Dynamics 365, increasing work order completion rates
- Forrester study shows potential 106% return on investment with Microsoft Dynamics 365 ERP
- Partners like JourneyTeam help organizations maximize their Microsoft ecosystem investment
思考：Microsoft Dynamics 365のAIツールは、変化する労働環境の課題に対処するために有用であることが示されています。特に、Generative AIの使用が世界中で急速に増加しており、顧客エンゲージメントや業務効率の向上に貢献しています。また、パートナー企業との連携を通じて、顧客がMicrosoftエコシステムの投資を最大限に活用できるサポートが提供されています。
元記事: https://www.technologyrecord.com/article/the-dynamic-future-of-work